Privacy Policy — DbGate Central

Effective Date: April 7, 2026

This Privacy Policy describes how Sprinx Systems, LLC (“we”, “us”, or “our”) collects, uses, and protects information when you use DbGate Central (“DbGate Central”, “the Service”). By creating an account, accessing, or using the Service, you agree to the practices described in this policy.

1. About the Service

DbGate Central is a professional web application for teams that allows you to connect APIs, work with data files, and manage data directly in the browser. The Service includes shared workspaces, browser-based data browsing and editing, reporting and dashboards, a SQL editor, and collaboration features.

Depending on how you use DbGate Central, the Service may process data that you upload, import, query, or access through configured connections.

2. Information We Collect

2.1 Account and Workspace Information

When you create or use a DbGate Central account, we may collect:

Name and email address
Organization or team name
Account preferences and language settings
Workspace membership, roles, and collaboration settings

2.2 Connection and Integration Information

To provide the Service, we may collect and store information related to the connections you configure, such as:

Connection names and configuration metadata
Authentication tokens, API keys, or other credentials that you provide for connected services
Connection targets such as API endpoints or related service identifiers

This information is used only to establish, maintain, and operate the connections you configure in DbGate Central.

2.3 Data You Upload or Access Through the Service

DbGate Central may process data that you or your team choose to make available through the Service, including:

Data returned from connected APIs, including Swagger / OpenAPI, GraphQL, OData, and Shopify Admin API connections
Uploaded or imported files such as CSV, JSON, NDJSON, XML, and Excel files
Workspace content such as queries, reports, dashboards, saved views, and other project data

We process this data solely to provide the features of DbGate Central, as directed by you and your workspace users.

2.4 Usage and Technical Data

We may collect technical and usage information to operate, secure, and improve the Service, such as:

Log data, crash reports, and diagnostics
Feature usage patterns
Browser, device, and operating environment information
Performance and reliability metrics

Where practical, we use aggregated or anonymized data for analytics and service improvement.

3. How We Use Your Information

We use the information we collect to:

Provide and operate DbGate Central — create accounts, maintain workspaces, connect external services, and enable data access, editing, and collaboration features.
Store and synchronize workspace content — keep your data, files, settings, and shared resources available across devices and team members you authorize.
Secure the Service — protect accounts, monitor abuse, investigate incidents, and maintain system integrity.
Improve the Service — analyze usage trends, troubleshoot problems, and develop new features.
Communicate with you — send service-related notices such as updates, administrative messages, billing notices, and security alerts.

We do not sell or rent your personal information or workspace data to third parties.

We may share information only in the following circumstances:

Within your workspace — data, connections, files, queries, and other workspace resources may be visible to team members based on the sharing settings, permissions, and roles you configure.
Service providers — we may use trusted third-party providers for hosting, infrastructure, storage, analytics, monitoring, email delivery, and related operations. These providers may process information only on our behalf and under appropriate confidentiality and security obligations.
Connected services — when you configure DbGate Central to connect to an external API or service, information necessary to establish and use that connection is exchanged with the relevant third-party service under your direction.
Legal requirements — we may disclose information if required to do so by law, regulation, legal process, or to protect the rights, safety, and security of our users, our company, or others.

5. Data Retention

We retain account information, connection settings, and workspace content for as long as your account or workspace remains active and as necessary to provide the Service.

When an account or workspace is deleted, we will delete or anonymize associated information within a reasonable period, except where we are required to retain certain information for legal, accounting, security, backup, or legitimate business purposes.

6. Data Security

We implement reasonable technical and organizational measures designed to protect information processed by DbGate Central, including:

Encrypted data transmission (TLS/HTTPS)
Access controls and authentication mechanisms
Measures intended to restrict access to data to authorized users and personnel only
Monitoring and logging designed to detect reliability and security issues

No method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

Access — request information about the personal data we hold about you.
Correction — request correction of inaccurate or incomplete information.
Deletion — request deletion of your account or personal data, subject to legal or operational retention requirements.
Objection or restriction — request that we limit certain processing in appropriate circumstances.
Data portability — request a copy of certain data in a structured format, where applicable.

To exercise these rights, please contact us using the details below.

8. Third-Party Services and Data Sources

DbGate Central allows you to connect to third-party APIs, services, and data sources. Your use of those services is governed by their own terms and privacy policies. We encourage you to review the privacy practices of any third-party services you connect to DbGate Central.

9. Children’s Privacy

DbGate Central is not directed at individuals under the age of 16, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date at the top of this page and may provide additional notice through the Service or by email where appropriate. Your continued use of the Service after the updated policy becomes effective constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Sprinx Systems, LLC 16052 Beach Blvd, Suite 166 Huntington Beach, CA 92647 Email: support@dbgate.io